Privacy Policy
Effective date: February 12, 2026
Website/Service: Linguini Academy (“we”, “us”, “our”)
Contact: linguiniacademy@gmail.com
Legal details (add if applicable):
Legal entity: Linguini Academy VOF
Registered address: Reitseplein 208, 5037AA Tilburg
Chamber of Commerce (KVK) number : 95186328
VAT ID (if applicable): NL867033654B01
1. What this Privacy Policy covers
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, contact us, or use our language learning services (Dutch and English).
2. What data we collect
We may collect the following categories of personal data:
2.1 Data you provide directly
Name
Email address
Message content (contact form, email, or live chat)
Your learning goals and current level (if you share them)
Scheduling preferences (time slots, format)
2.2 Payment and billing data
Payment status, amount, currency, VAT (if applicable), invoice details, transaction identifiers
Note: We do not store full payment card details. Payments are processed by third-party payment providers.
2.3 Learning and service data
Attendance, progress notes, feedback
Homework submissions and teacher feedback
Access records for video course content (if applicable)
2.4 Technical data
IP address, device type, browser type
Cookies and similar identifiers
Basic usage data (pages visited, interactions), depending on your cookie settings
3. Why we process your data (purposes)
We process personal data to:
respond to inquiries and process sign-ups
assess your level (if you request it)
deliver lessons, video courses, and related support
manage scheduling, packages, freezes, rescheduling and cancellations
provide customer support and communications
process payments, invoices, and comply with tax/accounting obligations (including VAT)
improve our services and website performance
send service updates and (if you opt in) marketing messages
4. Legal bases (EEA/UK GDPR)
If you are in the EEA/UK, we rely on these legal bases:
Contract: to provide lessons/courses you request and manage your enrollment
Legitimate interests: to operate, secure, and improve our services
Consent: for marketing communications and non-essential cookies (where required)
Legal obligation: accounting/tax compliance and other applicable laws
5. Cookies
We use cookies to operate the website and improve your experience. Some cookies are essential; others may be optional (e.g., analytics). You can manage cookies via your browser settings and, if available on our website, the cookie banner/preferences tool.
6. Sharing your data
We may share personal data with trusted third parties only when necessary to provide our services, such as:
website hosting and website tools (including Framer or related infrastructure)
payment processors and invoicing tools
communication tools (email, live chat)
video conferencing tools (e.g., Zoom)
analytics providers (if enabled)
We do not sell your personal data.
7. International transfers
Some service providers may process data outside the EEA/UK. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) or rely on other lawful transfer mechanisms.
8. Data retention
We keep personal data only as long as necessary:
inquiries and correspondence: typically up to 24 months after last contact
learning/service records: for the duration of your learning relationship and typically up to 24 months afterward for support and continuity
accounting and tax records: for the period required by law (often 7 years in the Netherlands)
9. Your rights
Depending on your location, you may have rights to:
access, correct, or delete your personal data
restrict or object to processing
data portability (where applicable)
withdraw consent (e.g., marketing) at any time
To exercise rights, contact linguiniacademy@gmail.com. We may request verification of identity.
10. Security
We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is 100% secure.
11. Children
Our services are intended for adults. If you are under the age of majority in your country, please contact us only with a parent/guardian’s consent.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with an updated effective date.
